How to connect to PSU VPN

SSL VPN Client Installation Guide for Windows 10, Windows 11

1. Purpose :This guide is for connecting to the university network when you are outside the university premises. It allows access to various services that are restricted to the university network only, such as searching E-journals or intranet websites.
2. Minimum System Requirements
   • Processor: Intel processor or equivalent, or an ARM-based processor.
   • Memory (RAM): 2 GB, Free Storage Space: 1 GB ,During the VPN program installation, the user must be logged into Windows with an Administrator account
3. Installation Steps
   • Click to select one of the installation files that matches your computer’s type:
     • Installer for Intel processor or equivalent and Windows 64-bit
     • Installer for Intel processor or equivalent and Windows 32-bit
     • Installer for ARM-based processor and Windows 64-bit
   • Double-click the installation program file (the file name may differ slightly from this guide due to different program versions or different machine types).

• If a “User Account Control” window appears, click the “Yes” button.

• The “Welcome to the FortiClient VPN Setup Wizard” window will appear. a) Click to check the box next to “Yes, I have read and accept the License Agreement”.

“Yes, I have read and accept the” b) Click the “Next” button.

• When the “Ready to install FortiClient VPN” window appears, click the “Install” button.

• Wait until the program finishes installing and a window appears indicating “Completed the FortiClient VPN Setup Wizard”. Click the “Finish” button

• If “Program Compatibility Assistant” Alert Appears , If a window appears stating “This program might not have installed correctly”, click the button “This program installed correctly”.
• Configure VPN Program (Open FortiClient) a) On the right side of the Windows taskbar, click the “Show hidden icons” symbol (an arrow-like shape). (If there are not many icons displayed on the taskbar, your machine will not show this arrow symbol). b) Double-click the “FortiClient” icon (a shield-like shape).

• The “FortiClient VPN” window will appear. a) Click to check the box next to the text “I acknowledge that this free software does not come with any product support. I will not contact Fortinet technical support for any issues experienced while using this free software.” b) Click the “I accept” button.

• Click on “Configure VPN”.

• Set up VPN Connection a) In the “Connection Name” field, enter “PSU VPN”. b) In the “Remote Gateway” field, enter “vpn.psu.ac.th”. c) Click to check the box “Enable Single Sign On (SSO) for VPN Tunnel”. d) Click to check the box “Enable Dual-stack IPv4/IPv6 address”. e) Finally, click the “Save” button.

• Install Microsoft Authenticator (for those who don’t have it yet) Click HERE to see video guide for setting the app

• Connect VPN on Windows. On your Windows machine, click Connect

• A web browser window will appear for Microsoft account login. You must enter your university domain email according to the following details:
  1. Staff: Enter email in the format [PSU Passport]@psu.ac.th (e.g., ponpitak.s@psu.ac.th)

Students (starting year 67 onwards): Enter email in the format [Student ID]@psu.ac.th (e.g., 6710110202@psu.ac.th) Students (before year 67): Enter email in the format [Student ID]@email.psu.ac.th (e.g., 6610110202@email.psu.ac.th)

1. Click Next
2. Enter your PSU Passport password
3. Click Sign in

• After successfully signing in with your password on the Windows, you will receive a numerical code for second-factor authentication on your mobile phone. You need to remember this number and then open your mobile phone (which should have Microsoft Authenticator installed and be connected to the internet). You will see a notification for a sign-in approval request. Tap on it

• On your mobile phone, a window will appear asking, “Are you trying to sign in?” When this appears, look for the field labeled “Enter the number here”. Enter the numerical code you remembered from the Windows screen. Then click “Yes” and unlock your screen if it’s locked.

• On your Windows machine, if a “Stay signed in?” window appears in the browser, click Yes

• If the VPN connects successfully, the program will minimize and hide in the Windows taskbar on the right. The program icon will look as shown in the image (indicating successful VPN connection).

• After connecting to the VPN, you can search for information from the university’s E-journals on the website https://www.clib.psu.ac.th or other related websites.
• When you want to stop using or disconnect the VPN, you can do so by going to the VPN program icon hidden in the Windows taskbar on the right. Right-click on the icon and select Disconnect “PSU VPN”

• Save Password (Optional) You can go back to the VPN settings to click the checkbox next to “Save Password” to allow the program to remember your password, so you don’t have to enter it every time you use the VPN.

Reference :
https://net.psu.ac.th/local/vpn/man/SSL-VPN_Client_Installation_WinOS_V1.02_Brief.pdf

Support Contact

Internal phone number : (93) 2101

 087-633-8332

Email: itoc@psu.ac.th

IESORN CHAISANE

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